A good administrative assistant knows how to do more than type a letter. Rather he or she has a comprehensive skill set that includes

• producing a crisp, professional letter;
• proofing and/or editing a letter or document;
• formatting a document to look and ‘feel’ professional;
• expense reports and other day-to-day bookkeeping tasks;
• scheduling appointments for ‘the boss’
• taking phone messages; and most importantly
• representing the company with integrity and professionalism.